Terms & Conditions

Welcome to ORAMIL Foods. By accessing or using our website www.oramilfoods.com and placing orders through our website or WhatsApp, you agree to be bound by these Terms & Conditions.

1. About Us

ORAMIL Foods is a food business operating under FSSAI License No: 22425504000382, based in Chennai, Tamil Nadu, India. We manufacture and sell wholesome milk mixes made from natural ingredients.

2. Products

All products listed on our website are food products made from natural ingredients including nuts, seeds, grains, and dates. Product images are for representation; actual colour and texture may vary slightly due to natural ingredients and small-batch production.

Our products are food items, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease.

3. Ordering

Orders can be placed through our website form or via WhatsApp. By placing an order, you confirm that:

• You are at least 18 years old
• The information you provide is accurate and complete
• You authorise us to process your order using the details provided

We reserve the right to refuse or cancel any order at our discretion, including for reasons such as product unavailability, pricing errors, or suspected fraud.

4. Pricing and Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We accept payments via:

• Online payment (UPI, cards, net banking) through secure payment gateways
• Cash on Delivery (COD), where available

Prices and offers are subject to change without prior notice.

5. Shipping and Delivery

Please refer to our Shipping Policy for details on delivery timelines, charges, and serviceable locations.

6. Allergens and Suitability

ORAMIL products contain nuts, seeds, and may contain traces of gluten and dairy. Please review the ingredient list before consuming. Our products are suitable for children above 2 years. If you or your child has known allergies, consult a doctor before use.

7. Returns and Refunds

Please refer to our Refund & Return Policy.

8. Intellectual Property

All content on www.oramilfoods.com — including text, images, logos, product names, and design — is the property of ORAMIL Foods and protected by Indian copyright and trademark laws. You may not reproduce, distribute, or use this content without our written permission.

9. User Conduct

You agree not to:

• Use our website for any unlawful purpose
• Post false reviews or impersonate others
• Attempt to disrupt the website's functionality
• Use our content without authorisation

10. Limitation of Liability

To the maximum extent permitted by law, ORAMIL Foods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the value of the product purchased.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our website after changes constitutes acceptance of the updated Terms.